Frequently Asked Questions (FAQs)

Frequently asked questions

What is the checkout process like on Beardistic?
Our checkout is designed to be simple and secure. Once you’ve added items to your cart, click the cart icon in the top right corner of the page. Review your selections, update quantities if needed, and select “Proceed to checkout.” From there, you’ll enter your shipping and payment details before completing your order. Please double-check all information before submitting.

How do I enter my details during checkout?
During the checkout process, you’ll be prompted to enter your shipping address, billing address, and contact information. Make sure all details are accurate to avoid any delays. If you have an account, you can save your information for faster checkout in the future. All personal data is protected by secure encryption.

What payment methods are accepted on beardistic.com?
We accept major credit cards including Visa and Mastercard, as well as PayPal and Stripe. All transactions are processed securely. If you experience any payment issues, please reach out to our support team for help.

Can I make changes to or cancel my order after confirmation?
If you need to update or cancel your order, please contact us as soon as possible. While we’ll do our best to help, we cannot guarantee changes once the order has entered processing or shipping. Orders already shipped cannot be modified or canceled.

How can I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking number and a link to the carrier’s website. You can use this to follow your package in real time. If you have trouble tracking your shipment, our support team is happy to assist.

What is Beardistic’s return policy?
We offer a 30-day return policy for eligible items in original condition and packaging. To learn more, visit our Returns & refunds page for full instructions and requirements. Once your return is received and inspected, we’ll process your refund or exchange promptly.

Does Beardistic offer international shipping?
At this time, we only ship within the 48 contiguous United States. Unfortunately, we do not offer shipping to international addresses or U.S. territories.

How can I contact Beardistic’s customer support?
You can reach our team by emailing support@beardistic.com or through the “Contact us” page on our website. We respond to most inquiries within 24 hours. Live chat support is also available during business hours for immediate help.

What should I do if I receive a damaged item?
If your item arrives damaged, please contact us right away. Include your order number and a clear photo of the damaged product. We’ll review the issue and arrange a replacement or refund as appropriate. Your satisfaction is important to us.